On-site services

Cloakroom and lockers

Cloakrooms and lockers can be found in the South Entrance Foyer, Central Foyer Entrance, East Foyer Entrance and West Foyer Entrance.

You pay a fee of EUR 3.50 each to drop off clothing and luggage at the cloakroom (luggage: EUR 5.50). Payment is possible with cash or card.

Lockers are available in two different sizes: 27 x 50 x 39cm (WxHxD) or 56 x 50 x 39cm (WxHxD). The usage fee is EUR 1.00. Please have change ready when you drop it off.

The cloakrooms are open one hour before the start of the trade fair until one hour after the trade fair closes. The contents of suitcases, bags and clothing are not insured. Please also note the local terms and conditions.

Info counters

You will find the following info counters on the Hamburg Messe exhibition grounds:

Foyer East Entrance, Phone +49 40 3569-6399
Foyer Central Entrance, GF, Phone +49 40 3569-6599
Foyer South Entrance, Phone +49 40 3569-6499
Foyer West Entrance, Phone +49 40 3569-6299

Facilities for people with disabilities

All entrances are accessible for people with a disability.

You can find disabled parking spaces for 3 EUR per day (subject to availability) via:

Gates B1 and B4 / St. Petersburger Straße
Gate B5 / Bei den Kirchhöfen
Gate A3 / Lagerstraße

All info about arrival & parking

Dogs at the fair site

Dogs are generally prohibited on the exhibition grounds. There may be exceptions for certain events, which will then be communicated on the respective event website.
Certified assistance dogs in accordance with the Assistance Dog Ordinance are exempt from the ban.
Dogs must always be kept on a lead.
The Hamburg Ordinance on the Implementation of the Dog Law applies.

House Rules Hamburg Messe und Congress (Status: 06/2023)

Confirmation of participation

You would like to receive a confirmation of participation for one of our trade fairs? Please fill in the form completely or attach your business card. The form can be stamped at one of our info desks in the entrances. Please identify yourself.

^{Please notice: This confirmation can only be issued for the day of your visit (date of stamp). In case you need a confirmation for several days, please print out the form as often as needed and submit it at the info desk at every day you need the confirmation for. Unfortunately, subsequent confirmation is not possible.}